Help centre

Set up Nucleic TV and fix the usual problems. Nucleic TV is a player only: it ships no channels, so your playlists come from your own provider.

Set up your TV

Create an account, pair the TV with a code, add a playlist and a guide, and read the playlist report.

Read the setup guide

Fix a problem

The TV will not activate, the playlist will not load, a channel will not play, the guide is empty or the picture is stuck.

Open troubleshooting

Getting the app

Not announced yet. The app is still in development. Store availability will be posted on this site.

Support

There is no support contact yet. Troubleshooting covers the usual problems. For payments and invoices, open your account page and choose “Manage billing”.